India's Retail GCCs Now 34% Larger Than Next Five Global Peer Markets Combined
India's Retail and Consumer GCC ecosystem hosts 180 centres and 272,300 professionals, per TeamLease Digital. Bengaluru leads with 83,000 professionals and 54% of AI talent. Hiring doubled across 2024-2025, with 52,000 job opportunities emerging amid a widening AI talent gap projected to drive 80% of demand by 2028.
India's Retail and Consumer GCC ecosystem is now 34% larger than its next five peer markets combined, hosting 180 centres and 272,300 professionals, per a TeamLease Digital report. Bengaluru leads; hiring doubled in 2024-2025 amid a widening AI talent gap.