Status
Components
- Ingestoperational
- Enrichmentoperational
- Council (grading)operational
- Weboperational
- Ask APIoperational
- Databaseoperational
- Deliveryoperational
Targets
- Availability — 99.9% (Scale) · 99.95% (Flagship)
- Support response — <2h priority (Scale) · <30 min (Flagship)
- Refresh cadence — sources swept every 2–60 minutes by tier
Incidents
No public incident history yet. Detailed incident logs publish after SOC 2 Type II completes; Flagship customers receive private monthly reports today. Report an issue to status@retailopedia.app.