§ Status

All systems operational.

This page reflects real-time status of Retailopedia's customer-facing surfaces. Historical uptime and incident reports will publish publicly once SOC 2 Type II completes — until then, Flagship customers receive a private monthly SLA report directly.

Last data sync
FRI, 31 JUL, 2026, 00:16 IST
Target availability
99.9% (Scale) · 99.95% (Flagship)
Response SLA
<2 h priority (Scale) · <30 min (Flagship)
Incident channel
[email protected]

Components

  • Studio Operational
  • Review Operational
  • Web Operational
  • Media Operational
  • Delivery Operational
  • Dashboard Operational
  • Social Operational
  • Retailopedia Operational
  • Retailopedia · /api/ask stream OK Operational

Incident history

No public incident history yet. Retailopedia went live in May 2026. Once the SOC 2 Type II audit window closes, we publish a rolling 90-day incident log here — including post-mortems, impact windows, and mitigation actions. Flagship customers can request the full private log.

Want early access to the audit trail? Email us.