India becomes world's largest retail GCC hub with 180 centres, 272,300 professionals

India now hosts the world's largest retail Global Capability Centre footprint, 34% larger than the next five markets combined, per a TeamLease Digital report. Centres in Bengaluru and Hyderabad increasingly own AI-led strategy, tech platforms and supply-chain functions. Tech roles set to rise from 25,140 in 2025 to 41,000 by 2028.

— Filed Wed, 8 Jul, 2026, 18:31 IST · Source Business Standard · Companies · Updated

India is now the world's largest retail GCC hub with 180 centres employing 272,300 professionals, increasingly owning AI-led retail strategy, tech platforms and supply-chain functions for global retailers, per a TeamLease Digital report.