Palmonas taps Zithara.AI to unify online-offline data and lift store conversions
Jewelry brand Palmonas has partnered with Zithara.AI to deploy an AI-native CRM that unifies online and offline customer data. The goal: sharper personalization to improve store walk-in conversions, retention and revenue across its retail operations.
Jewelry brand Palmonas partnered with Zithara.AI to deploy an AI-native CRM platform unifying online and offline customer data, aiming to improve store walk-in conversions, retention, and revenue growth through personalized engagement across its retail operations.
Why this matters
Palmonas continues scaling its omni-channel play after reaching 75 stores across 31 cities blending D2C, quick commerce and affordable luxury. The Zithara.AI CRM aims to convert that footprint into higher store conversions and retention.
Omni-channel activity holds steady with 1,134 signals in the last 90 days.