Myntra held liable in consumer case over relabelled shoes, ordered to pay Rs 2,029
Karnal District Consumer Commission found Myntra and a third-party seller liable for deficiency in service after a customer ordered size 8 shoes but received a relabelled size 7. The panel ordered a Rs 1,029 refund plus Rs 1,000 compensation, rejecting Myntra's defense that it was merely an intermediary.
Karnal District Consumer Commission held Myntra and a third-party seller liable for deficiency in service after a customer received relabelled shoes, ordering Rs 1,029 refund plus Rs 1,000 compensation, rejecting Myntra's intermediary-only defense.