CCPA fines Chaayos, acts against 41 restaurants over default service charges
The consumer watchdog has taken suo motu action against 41 restaurants for levying service charges by default, fining Chaayos ₹50,000 and ordering refunds plus billing-system changes. Barbeque Nation, L'Opera and others face orders as monitoring continues across the QSR and dining sector.
CCPA initiated suo motu action against 41 restaurants for levying default service charges, fining Chaayos ₹50,000 and ordering refunds and billing-system changes. Barbeque Nation, L'Opera and others also face orders, with monitoring ongoing across the QSR/dining sector.
Why this matters
The CCPA's fine on Chaayos and action against 41 restaurants signals intensifying enforcement on default service charges, following the watchdog's penalties on Chaayos, Barbeque Nation and others across dining.
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