CCPA penalizes Chaayos ₹50,000, acts against 41 restaurants over forced service charges

Consumer regulator cracks down on mandatory service charges at eateries including Chaayos, Barbeque Nation and China Gate, ordering billing fixes and customer refunds.

— Filed Mon, 20 Jul, 2026, 14:31 IST · Source Financial Express · BrandWagon · Updated

CCPA takes action against 41 Indian restaurants for auto-adding service charges; Chaayos fined ₹50,000 and ordered to fix billing systems and refund customers.