CCPA fines Chaayos ₹50,000, flags 41 restaurants for illegal service charge on bills
Consumer protection authority orders refunds and billing-software changes after restaurants including Chaayos allegedly added service charge without customer consent, breaching 2022 guidelines; diners can complain via NCH helpline 1915.
CCPA acts against 41 restaurants for adding service charge without consent; Chaayos fined ₹50,000, ordered refunds and billing software changes; customers can complain via NCH 1915.