BigBasket's offline grocery push resurfaces, an early-2023 move as it prepared for wider omnichannel expansion
Resurfacing a January 2023 development: Tata-owned BigBasket was adding self-service outlets and piloting a large-format supermarket in Hyderabad, using physical retail to broaden its customer base beyond online grocery. The company had raised $200 million from Tata Digital and was weighing additional funding ahead of a potential IPO.
Tata-owned BigBasket is expanding offline through self-service outlets and a Hyderabad supermarket pilot to build an omnichannel grocery presence. It raised $200 million from Tata Digital and is considering further funding ahead of a potential 2025 IPO.
Why this matters
BigBasket’s resurfaced 2023 store push follows signals on its offline expansion beyond digital grocery and contrasts with FY26 results, when loss widened 66% to Rs 3,073 crore despite 7.7% revenue growth.
Omni-channel is steady, with 1,690 signals recorded in the past 90 days.