Consumer Affairs Minister Pralhad Joshi has directed the CCPA to investigate online ticket booking platforms including MakeMyTrip, Goibibo and Agoda for charging cancellation fees well beyond actual airline charges, citing cases where users paid Rs 4,764 against Rs 1,571 levied by carriers. Action is warned under the Consumer Protection Act for unfair trade practices.

NDTV Profit · 5/23/2026, 10:41:28 AM

Consumer Affairs Minister Pralhad Joshi has directed the Central Consumer Protection Authority to investigate excessive cancellation fees on online ticketing platforms. Practices may be classed as Unfair Trade Practices under the Consumer Protection Act 2019, after complaints contrasting Agoda charges with Akasa Air direct bookings.

The Hindu BusinessLine · 5/23/2026, 10:22:09 AM

The Booking Holdings unit is pushing into Tier-2 India — Gangtok, Guwahati, Cherrapunji, Puducherry, Ooty — while leaning on fintech tie-ups, localisation and AI price discovery. Outbound searches to Vietnam are up 150% YoY, with Northeast and southern hill towns up 50-60%.

Business Standard · Companies · 5/21/2026, 12:44:12 PM