Zomato responds to Rs 100 water bottle complaint, says it wasn't the event organizer
A techie flagged a 10x MRP markup on water bottles (Rs 100 vs Rs 10 MRP) sold at a concert venue where Zomato was the ticketing partner. Zomato apologized, clarified it did not organize the event, and said it noted the feedback for its own events. Raises brand-trust questions for the food and quick-commerce major.
Zomato, acting as ticketing partner, faced a customer complaint over Rs 100 water bottles (10x MRP) sold at a concert venue. Zomato apologized, clarifying it wasn't the event organizer but noted the feedback for improving its own events.