ToneTag launches eKosha to turn UPI soundboxes into voice-based banking touchpoints for MSMEs

The eKosha tech stack converts 3M+ UPI soundboxes into banking touchpoints, enabling credit, overdrafts and scheme discovery for merchants. It supports UPI, UPI 123Pay and CBDC rails, spans 73% of pin codes, and claims a 60% servicing cost reduction.

— Filed Fri, 3 Jul, 2026, 16:28 IST · Source Times of India · Business · Updated

ToneTag launched eKosha, a tech stack converting UPI soundboxes into voice-based banking touchpoints for MSME merchants, enabling credit, overdrafts and scheme discovery. It covers 3M+ touchpoints and supports UPI, UPI 123Pay and CBDC payment rails.

Why this matters

Extends ToneTag's eKosha rollout, following its voice assistant and voice-first edge-compute banking device for Indian MSMEs, now scaling banking access across existing soundbox infrastructure.

Omni-channel remains steady with 667 signals in the last 90 days.