Snabbit, Urban Company Rule Out In-Home Recording, AI Data Capture After Pronto Backlash
India's home services platforms are drawing privacy red lines after rival Pronto's GoPro-based pilot — which allegedly filmed inside customer homes to train AI — sparked outrage. Snabbit and Urban Company publicly disavowed in-home video and AI data collection, signaling a sector-wide trust reset as gig-economy apps push deeper into private spaces.
Home services platforms Snabbit and Urban Company publicly ruled out in-home video recordings and AI data collection inside customer homes, distancing themselves from rival Pronto's controversial GoPro-based pilot that allegedly recorded footage to train AI systems.