Reliance Retail's Netmeds offline push resurfaces: Chennai pharmacy store from January 2023
Resurfacing a January 2023 move, Reliance Retail had opened a Netmeds store in Chennai, extending its digital pharmacy business into physical retail and signalling an omnichannel push in healthcare retail.
Reliance Retail entered offline pharmaceutical retail by opening a Netmeds store in Chennai, extending the digital pharmacy brand into physical retail.
Why this matters
The Chennai Netmeds store launch complements Reliance Retail’s JioMart WhatsApp grocery ordering and payments rollout in August 2022 and its June 2020 WhatsApp-led kirana commerce scale-up.
Omni-channel is steady, with 1,661 signals recorded in the past 90 days.