Paytm ordered to refund cancelled Go Airlines ticket after Bilaspur consumer ruling
A Bilaspur consumer commission directed Paytm to refund ₹6,437 for a cancelled Go Airlines flight, with 6% annual interest, ₹10,000 compensation and ₹5,000 in litigation costs, after finding the platform did not pass on the airline refund.
Bilaspur consumer commission ordered Paytm to refund ₹6,437 for a cancelled Go Airlines ticket, plus 6% interest, ₹10,000 compensation and ₹5,000 costs, finding the platform failed to pass on an airline refund.
Why this matters
The ruling follows a recent signal on Paytm being ordered to pay ₹21,437 plus interest in another airline refund dispute, adding to scrutiny as Paytm pursues an RBI PPI licence and builds a ₹40,000 crore cash reserve.
Retail-company signals are accelerating, up +1013600% QoQ.