Paytm ordered to pay ₹21,437 plus interest in airline refund dispute
A Bilaspur consumer commission directed Paytm to pass on a ₹6,437 Go Airlines cancellation refund, with 6% annual interest, ₹10,000 compensation and ₹5,000 in litigation costs.
A Bilaspur consumer commission ordered Paytm to refund ₹6,437 plus interest, ₹10,000 compensation and ₹5,000 legal costs after it failed to pass on a Go Airlines flight cancellation refund to a customer.
Why this matters
The consumer order adds a service-dispute risk to Paytm's recent strategic activity, including its ₹40,000 crore cash-reserve target and RBI PPI licence application to revive its digital wallet.
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