MakeMyTrip-IndiGo refund row: Mumbai flyer says ₹40,000 vanished on ₹1 lakh Bali booking
A viral LinkedIn post from a Mumbai customer alleges MakeMyTrip and IndiGo together deducted ₹40,000 in fees on a ₹1.03 lakh Bali booking, despite airline-initiated cancellations. MMT pegged its cut at ₹7,500 and IndiGo at ₹27,996 before the OTA confirmed a full refund — exposing fault lines in OTA-airline refund coordination.
Mumbai customer's viral LinkedIn post alleges MakeMyTrip and IndiGo deducted ₹40,000 in fees on a ₹1 lakh Bali booking despite airline-initiated cancellations, raising transparency questions about OTA-airline refund coordination before MMT confirmed full refund processed.