AI shopping agents could shift India’s D2C battleground from traffic to trust

Tiger Analytics’ Pavan Kunchala says AI agents may increasingly compare products, recommend brands and complete approved purchases. For D2C players, the near-term implication is clearer product data, credible reviews, consent-led payments and retention strategies built for agent-mediated discovery.

— Filed Tue, 21 Jul, 2026, 15:02 IST · Source The Hindu BusinessLine · Updated

Tiger Analytics says AI shopping agents could reshape Indian D2C commerce by selecting products and completing purchases. The shift raises the importance of agent-readable product data, trusted recommendations, consent-based payments and customer retention over website traffic.

Why this matters

No related recent signals are provided, making Tiger Analytics’ view a new omni-channel signal on how AI-mediated discovery could affect India’s D2C brands.

Omni-channel is steady, with 1,280 signals recorded in the past 90 days.