CCPA fines nine platforms over dark patterns; Zepto draws ₹7 lakh penalty
India’s consumer regulator has collected about ₹20 lakh in penalties from nine digital platforms for dark-pattern practices. Zepto Marketplace was fined ₹7 lakh over handling fees and automatic membership inclusion, while BookMyShow and IndiGo changed interfaces following intervention.
India's CCPA penalised nine digital platforms over dark patterns, collecting about ₹20 lakh. Zepto received ₹7 lakh for handling fees and automatic membership inclusion; BookMyShow and IndiGo changed app interfaces after intervention. Companies were directed to discontinue deceptive practices.
Why this matters
The penalty comes as Zepto defers its IPO and seeks a ₹1,000 crore-plus pre-IPO raise, after signals that its IPO runway put its young founders on billionaire watch.
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