BigBasket's offline grocery push resurfaces: Bengaluru stores and Hyderabad supermarket pilot from January 2023

Resurfacing a January 2023 move, Tata-owned BigBasket had been building an omnichannel grocery network through self-service stores in Bengaluru and a large-format supermarket pilot in Hyderabad, using physical retail to broaden reach while keeping its online assortment deeper.

— Filed Wed, 5 Aug, 2026, 05:34 IST · Source Financial Express · BrandWagon · Updated

Tata-owned BigBasket is widening its omnichannel grocery strategy through self-service stores in Bengaluru and a Hyderabad large-format pilot. The retailer says offline outlets can expand India reach while retaining online depth, and remains open to fundraising before a potential 2025 IPO.

Why this matters

The January 2023 activity aligns with recent signals on BigBasket widening its offline grocery push for omnichannel reach and its early-2023 Hyderabad pilot, showing physical retail as part of its broader India expansion approach.

Omni-channel is accelerating, up +207800% QoQ.