BigBasket's 2021 entry into physical retail with first Fresho store in Bengaluru resurfaces

Resurfacing a November 2021 move, the online grocer made its brick-and-mortar debut through a Fresho outlet in Bengaluru, with plans at the time to grow to 200 physical stores across India by 2023 and 800 by 2026.

— Filed Fri, 24 Jul, 2026, 17:37 IST · Source Mint · Money · Updated

BigBasket entered physical retail with a Fresho outlet in Bengaluru, marking its brick-and-mortar debut. The grocery platform plans to expand to 200 outlets across India by 2023 and 800 outlets by 2026.

Why this matters

BigBasket's 2021 debut predates its early-2023 offline expansion push. It resurfaces as FY25 revenue declines amid quick-commerce competition and Tata cuts operations from 76 to 40 cities following cofounder Hari Menon's exit.

Store-opening is steady, with 1,472 signals in the past 90 days; no QoQ figure was provided.