Air India says turnaround gains are showing as wide-body revamp targets FY28
Tata Sons Chairman N Chandrasekaran said Air India’s domestic narrow-body fleet has been refurbished, while its NPS improved from -35 in FY23 to +42 in June 2026. The carrier is targeting completion of wide-body refurbishment by the end of FY28 amid fuel, airspace and forex pressures.
Tata Sons Chairman N Chandrasekaran said Air India has refurbished domestic narrow-body aircraft, improved NPS to +42 and led India in on-time arrivals in June 2026. Wide-body refurbishment is due by FY28 amid fuel, airspace and forex pressures.
Why this matters
The update follows signals that Air India’s FY26 loss doubled to ₹22,238 crore and Tata Sons set a 5–10-year turnaround horizon, while FY26 revenue fell.
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