Central Consumer Protection Authority
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Signals
CCPA to probe online ticket platforms over cancellation charges; Agoda flagged
Consumer Affairs Minister Pralhad Joshi has directed the Central Consumer Protection Authority to investigate excessive cancellation fees on online ticketing platforms. Practices may be classed as Unfair Trade Practices under the Consumer Protection Act 2019, after complaints contrasting Agoda charges with Akasa Air direct bookings.
The Hindu BusinessLine · 5/23/2026, 10:22:09 AM