Titan CDIO maps omni-channel future: virtual try-on, endless aisle, AI replenishment
Titan's Chief Digital and Information Officer Krishnan Venkateswaran details the retailer's digital playbook: Magic Mirror virtual try-on, endless-aisle inventory, ERP and AI-driven replenishment, DPDP-ready data anonymisation, and sustainability moves including Mia's recycled gold and gold-exchange programme.
Titan's CDIO Krishnan Venkateswaran outlines digital retail strategy: Magic Mirror virtual try-on, endless-aisle inventory, ERP/AI-driven replenishment, DPDP-ready data anonymisation, and sustainability via Mia's recycled gold and gold-exchange programme.
Why this matters
The digital roadmap follows Titan's 35% Q4 FY26 net profit jump to Rs 1,179 crore and a 52-week share high, signalling tech investment alongside strong financials and recent leadership changes.
Omni-channel holds steady with 479 signals over the past 90 days.