Swiggy Reacts After Viral Post Alleges Rs 850 Fine on Delivery Partner Despite 'No Fault'
A viral X post accused Swiggy of fining and blocking a delivery partner Rs 850 over a closed-restaurant order the rider couldn't fulfil. Swiggy pledged a review and corrective action, reigniting scrutiny of gig-worker penalty policies across quick-commerce and food-delivery platforms.
A viral X post accused Swiggy of fining and blocking a delivery partner Rs 850 despite no fault, after a closed restaurant's order. Swiggy responded promising review and corrective measures, amid broader gig-worker welfare scrutiny.
Why this matters
Follows a Karnataka HC order directing Swiggy, Zomato and Zepto to deposit gig-worker welfare fees, sharpening focus on rider treatment as Swiggy expands via its LYNK acquisition into food and grocery retail.
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