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AI disruption of emerging-market outsourcing models confidence 71/100

India's AI Moment May Be a Mirage: Outsourcing Strengths Risk Becoming Liabilities

As AI automates the data-labeling and BPO work underpinning India's IT economy, cost arbitrage erodes and the climb to higher-value AI roles exposes deep talent and infrastructure gaps.

ft-india · 6/28/2026, 1:50:38 PM · Ask about this →