Shipway scales ShipSense AI to ₹85 Cr ARR, cutting RTOs up to 50% for Indian D2C brands
Unicommerce-owned Shipway is rolling out ShipSense, a three-layer AI engine scoring orders, customers and couriers to tackle India's 20-30% RTO problem. Early wins: Dr. Veda lifted delivery success from 79% to 85%, Bummer cut RTO 67%, and ONYC hit 94% delivery success with 31% lower costs.
Shipway by Unicommerce is scaling ShipSense, an AI-powered post-purchase logistics engine helping Indian D2C brands cut RTOs and improve delivery success via three-layer intelligence on orders, customers and couriers, hitting ₹85 Cr ARR.
Why this matters
Shipway, acquired by Unicommerce, is deepening its AI play beyond logistics orchestration into predictive RTO mitigation, a critical pain point as Indian D2C scales prepaid and COD volumes.
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