Shimla consumer panel orders JioFiber to restore service, pay ₹10,000 compensation

A Himachal Pradesh consumer commission found Reliance JioFiber liable for deficient service and unfair trade practice following repeated outages. The operator must restore the subscriber’s connection free of charge and pay ₹10,000 compensation within 45 days of receiving the certified order.

— Filed Sat, 25 Jul, 2026, 13:15 IST · Source Business Today · Latest · Updated

A Himachal Pradesh consumer commission held Reliance JioFiber liable for deficient broadband service and unfair trade practice after repeated outages in Shimla. It ordered free restoration of service and ₹10,000 compensation, with compliance required within 45 days.

Why this matters

No related recent Reliance JioFiber signals were provided, making the Shimla order an isolated consumer-redressal and service-quality signal for the brand.

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