Retail leaders bet on stores, events and community as AI and acquisition costs reshape growth playbook
At Glossy and Modern Retail's April 29 Leaders Dinner, brand executives flagged rising customer acquisition costs, wholesale risks and shifting discovery channels, but converged on a more human playbook: physical stores, live events and community remain central even as AI adoption accelerates.
At Glossy and Modern Retail's Leaders Dinner on April 29, brand executives discussed AI, rising customer acquisition costs, wholesale risks and discovery shifts, agreeing that physical stores, events and community remain central despite tech adoption.