Razorpay pivots from payments to AI platform for India's small businesses

Razorpay is making a strategic bet to become the AI-driven operating layer for India's small businesses, moving beyond payment processing into merchant infrastructure that underpins Indian retail.

— Filed Thu, 2 Jul, 2026, 10:04 IST · Source Inc42 · Quick Commerce · Updated

Razorpay is expanding beyond payments to position itself as an AI-driven platform serving India's small businesses, a strategic bet relevant to the payment rails and merchant infrastructure underpinning Indian retail.