Razorpay Pivots From Payments To AI Operating Layer For India's Small Businesses

Razorpay is expanding beyond its core payments business to build an AI-driven intelligence backbone for India's SMB merchants, positioning itself as the operating brain for small businesses nationwide.

— Filed Wed, 1 Jul, 2026, 14:34 IST · Source Inc42 · Quick Commerce · Updated

Razorpay is expanding beyond payments to build an AI-driven operating layer for India's small businesses, positioning itself as an intelligence backbone for SMB merchants across the country.

Why this matters

The move reinforces Razorpay's repeated push beyond payments toward becoming an AI operating layer and 'brain' for India's small businesses, echoing multiple recent signals on the same strategic pivot.

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