Razorpay pivots from payments to AI operating layer for India's small businesses

Razorpay is leveraging its payments infrastructure and merchant relationships to build AI-powered tools for business operations and decision-making, positioning itself as the AI brain for India's SMBs.

— Filed Tue, 30 Jun, 2026, 14:49 IST · Source Inc42 · Quick Commerce · Updated

Razorpay is expanding beyond payments to become an AI-driven operating layer for India's small businesses, leveraging its payments infrastructure and merchant relationships to deliver AI-powered tools supporting business operations and decision-making.

Why this matters

Razorpay continues its push to become the 'AI brain' for India's small businesses, building on recent moves to extend beyond payments into an AI operating layer for SMEs.

Retail-company signals are accelerating, up 443000% QoQ.