Razorpay Pivots Beyond Payments to Build AI Operating Layer for India's Small Businesses
Founded by Harshil Mathur and Shashank Kumar, Razorpay is making its biggest strategic bet yet—evolving from a payments processor into an AI-driven 'brain' for India's SMBs, signaling a broader ambition to embed itself across small-business operations.
Razorpay, founded by Harshil Mathur and Shashank Kumar, is expanding beyond payments to become an AI-driven operating layer for India's small businesses, marking its biggest strategic bet yet.
Why this matters
The shift echoes recent signals showing Razorpay pivoting from payments to an AI operating layer and 'AI brain' for India's SMEs, reinforcing a consistent strategic direction toward small-business operations.
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