Razorpay bets on AI to become the operating brain for India's small businesses
Razorpay is expanding beyond payments to build an AI-driven platform for India's SMEs, embedding intelligence across financial services to help small merchants manage payments, operations, and decision-making. The move is framed as the company's biggest strategic bet.
Razorpay is expanding beyond payments to become an AI-driven platform for India's small businesses, embedding AI across financial services to help SMEs manage payments, operations, and decision-making. Framed as its biggest strategic bet.
Why this matters
Razorpay is shifting from a payments provider to an AI operating layer for SMEs, following its recent push to build AI tools for small businesses and its RBI Payment Aggregator-Physical licence for in-store retail transactions.
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