Razorpay Bets Big On Becoming The 'AI Brain' For India's Small Businesses
Razorpay is pivoting beyond payments to position itself as an AI-driven operating layer for India's SMEs—its biggest strategic bet yet, aiming to help small merchants manage and scale operations.
Razorpay is expanding beyond payments to position itself as an AI-driven operating layer for India's small businesses, calling it the company's biggest strategic bet—evolving from a payment gateway into an AI brain to help SMEs manage and grow operations.
Why this matters
Razorpay is repositioning from a payments provider to an AI operating layer for SMEs, echoing recent signals about its pivot to build AI tools and platforms for India's small businesses.
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