Razorpay Bets Big On Becoming The 'AI Brain' For India's Small Businesses

Razorpay is pushing beyond payments to build an AI-driven operating layer for India's SMEs, helping small businesses manage and scale operations. The fintech frames it as its biggest strategic bet to date, expanding its role from transactions to full business intelligence.

— Filed Tue, 30 Jun, 2026, 11:34 IST · Source Inc42 · Quick Commerce · Updated

Razorpay is expanding beyond payments to position itself as an AI-driven operating layer for India's small businesses, aiming to become the 'AI brain' helping SMEs manage and grow operations in its biggest strategic bet to date.

Why this matters

Razorpay's AI push follows repeated signals of its pivot from payments to an AI operating layer for India's SMEs, marking a consistent strategic shift toward business intelligence tools.

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