Razorpay Bets Big On AI, Pivots From Payments To 'AI Brain' For India's SMEs

Razorpay is expanding beyond its core payments business to position itself as an AI platform for India's small businesses, building tools to automate and manage operations. The move marks the company's most ambitious strategic shift to date as it targets the SME segment.

— Filed Tue, 30 Jun, 2026, 18:48 IST · Source Inc42 · Quick Commerce · Updated

Razorpay is expanding beyond payments to position itself as an AI platform for India's SMEs, developing AI tools to help small businesses automate and manage operations—its biggest strategic bet to date.

Why this matters

Reinforces Razorpay's repeated signaling of a shift from payments to an AI operating layer for India's small businesses, now framed as its most ambitious pivot toward becoming an 'AI brain' for SMEs.

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