Razorpay Bets Beyond Payments To Become The AI Operating Layer For India's SMEs

Razorpay is pushing past its payments core to embed AI tools into small-business workflows, positioning itself as an operating layer for India's SMEs in what it frames as its biggest strategic bet.

— Filed Thu, 2 Jul, 2026, 12:03 IST · Source Inc42 · Quick Commerce · Updated

Razorpay is expanding beyond payments to become an AI-driven operating layer for India's small businesses, embedding AI tools into SME workflows in what it calls its biggest strategic bet.

Why this matters

Reinforces Razorpay's repeated positioning as an AI 'brain' or operating layer for India's small businesses, echoing prior signals on its push beyond payments into SMB workflows.

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