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Retailopædia

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The Encyclopædia of Indian Retail — revised every hour



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Pronto faces privacy backlash over in-home AI recordings; Urban Company, Snabbit distance themselves

Home-services startup Pronto is under fire for using in-home audio/video recordings to train AI models, prompting rivals Urban Company and Snabbit to publicly distance themselves. The controversy lands as fuel hikes squeeze consumer wallets, adding pressure on discretionary services spend.

Home-services startup Pronto is under fire for using in-home audio/video recordings to train AI models, prompting rivals Urban Company and Snabbit to publicly d

The Hindu BusinessLine · 5/26/2026, 1:48:05 AM · Ask about this →

Pronto Snabbit Urban Company