Pronto faces backlash for using in-home customer recordings to train AI
Domestic services startup Pronto is under fire for capturing in-home audio to train physical AI and robotics models. Rivals Urban Company and Snabbit publicly distanced themselves. Legal experts flag grey zones in India's DPDPA, which won't be enforceable until May 2027.
Pronto faces backlash for using in-home customer audio to train AI; rivals Urban Company and Snabbit distance themselves amid DPDPA grey zones.
The Hindu BusinessLine · 5/25/2026, 11:23:22 AM · Ask about this →