Pronto admits recording inside Indian homes to train AI robots, IT Ministry probes

Bengaluru-based instant domestic services startup Pronto confirmed it recorded household tasks at 0.1% of customer homes to train physical AI robots, triggering privacy backlash and an IT Ministry investigation. Rivals Snabbit and Urban Company denied similar practices. Pronto recently raised a $20M extension to a $45M Series B.

— Filed Mon, 25 May, 2026, 14:29 IST · Source Business Standard · Companies · Updated

Bengaluru-based instant domestic services startup Pronto admitted recording inside customers' homes to train physical AI robots, sparking privacy backlash. IT Ministry is investigating. Rivals Snabbit and Urban Company denied similar practices. Pronto recently raised $20 million.

Why this matters

Escalates from CEO Anjali Sardana's public defense of in-home AI cameras to a formal regulatory probe, while rivals Urban Company and Snabbit publicly distance themselves from Pronto's data practices.

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