PhonePe's Chari: Core Payment Flows Under 15 Seconds, Conversational AI Overrated for Fast Tasks
PhonePe co-founder Rahul Chari signals limited chatbot integration in core flows, arguing P2P transfers, recharges and scan-and-pay already complete in sub-15-second sessions where voice/chat interfaces add friction rather than speed.
PhonePe's Rahul Chari says core payment flows—P2P transfers, recharges, scan-and-pay—complete in under 15 seconds. He argues conversational voice/chat interfaces are overrated for fast tasks, signaling limited chatbot integration in core payment flows.