Paytm trims 1% of staff post-appraisals, lines up 4,000 AI-led hires by March 2027

One97 Communications will cut roughly 400 roles after annual appraisals while ramping up a 4,000-strong hiring drive across AI, product, tech and merchant services over nine months. The pivot follows the RBI-triggered Payments Bank shutdown and four straight profitable quarters, with headcount currently at 40,000 and 800 added in the last two months.

— Filed Tue, 9 Jun, 2026, 14:21 IST · Source Financial Express · BrandWagon · Updated

Paytm plans to hire 4,000 staff over nine months focused on AI, product, tech and merchant services, while cutting 1% (~400) post-appraisals. Restructuring continues after RBI-triggered Payments Bank shutdown; company has posted four profitable quarters.