NHAI pilots digital local toll pass for residents near Delhi’s Mundka-Bakkarwala plaza
Eligible residents living within 20 km of the Mundka-Bakkarwala toll plaza can apply for a monthly local pass through the Rajmargyatra app. NHAI uses DigiLocker, VAHAN and GIS verification, with AI assistance in 22 scheduled languages.
NHAI launched a digital monthly local toll-pass feature on the Rajmargyatra app for eligible residents within 20 km of toll plazas, starting at Delhi’s Mundka-Bakkarwala plaza. Verification uses DigiLocker, VAHAN and GIS; an AI help centre supports 22 languages.
Why this matters
NHAI’s recent Mundka-Bakkarwala local toll pass signal shows the agency extending digital service delivery across app-based applications, identity verification and multilingual assistance.
Omni-channel is steady, with 1,292 signals recorded in the past 90 days.