NCLAT seeks CCI response on IndiGo, Air India cancellation charges
A consumer appeal challenging airline cancellation deductions puts pricing transparency and refunds under scrutiny. IndiGo and Air India Group represent more than 90% of India’s domestic market; revised DGCA rules from March 2026 include a 48-hour cancellation window and refunds within 14 working days.
NCLAT sought CCI’s response to a consumer appeal challenging IndiGo and Air India cancellation charges. The case could affect airline pricing transparency and refund practices, while revised DGCA rules provide a 48-hour cancellation window and mandate refunds within 14 working days.