Meta taps CRED's Kunal Shah as WhatsApp CEO to accelerate Pay rollout

After a three-month search, Meta CPO Chris Cox confirmed Kunal Shah will lead WhatsApp, with a mandate to scale revenue and WhatsApp Pay. His CRED and UPI playbook positions India as the testbed for monetization.

— Filed Wed, 24 Jun, 2026, 16:24 IST · Source Business Today · Latest · Updated

Meta CPO Chris Cox detailed how CRED founder Kunal Shah was hired as WhatsApp CEO after a three-month process. Shah will drive WhatsApp's revenue expansion and WhatsApp Pay growth, leveraging his Indian fintech and UPI experience.