Mangaluru airport wins ACI Level 5, joining Mumbai and Ahmedabad in Adani's top-tier network
Mangaluru International Airport becomes the third Adani Airport Holdings hub to secure ACI's highest Level 5 customer experience accreditation, after Mumbai and Ahmedabad. The recognition, escalating from Level 4 in July 2025 and Level 3 in February 2024, signals maturing passenger-experience standards that underpin airport-retail footfall and dwell-time monetisation.
Mangaluru International Airport, part of Adani Airport Holdings network, received ACI Level 5 customer experience accreditation, becoming the third AAHL airport after Mumbai and Ahmedabad to achieve the top rating, relevant to airport-retail operations.
Why this matters
Mangaluru's rapid climb from ACI Level 3 (Feb 2024) to Level 4 (Jul 2025) to Level 5 mirrors Adani's push to standardise premium passenger experience across Mumbai and Ahmedabad, strengthening its retail footfall base.
Footfall signals steady at 359 over the past 90 days.