IRCTC penalizes caterer, de-rosters staff after expired bread served on Delhi-Bhopal Shatabdi
Passengers in C-4 coach of the 12002 Shatabdi Express were served bread past its use-by date, prompting IRCTC to impose a hefty penalty and remove staff. The incident spotlights persistent catering-monitoring and food-safety gaps on premium train routes.
IRCTC imposed a hefty penalty and de-rostered staff after passengers on the Delhi-Bhopal Shatabdi Express were served expired bread, raising food-safety and catering-monitoring concerns on premium trains, a consumer-facing retail issue.
Why this matters
The food-safety lapse adds to IRCTC scrutiny during a leadership transition, as CMD Sanjay Kumar Jain exits July 20 after his Navratna-status tenure, raising questions on catering oversight.
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