InstaHelp’s Q1 orders rise 43%, but adjusted EBITDA loss remains Rs 346 per order
Urban Company’s InstaHelp fulfilled 3.82 million orders in Q1 FY27, lifting NTV 32% sequentially to Rs 52.9 crore. Its adjusted EBITDA loss narrowed per order, but lower average order values and discounting kept the business at a Rs 132 crore quarterly loss.
Urban Company’s InstaHelp expanded Q1 FY27 orders and NTV but posted a Rs 132 crore adjusted EBITDA loss. Loss per order improved to Rs 346 as network density rose, while lower order values and aggressive discounting kept margins under pressure.
Why this matters
No related recent signals were provided. Q1 FY27 shows InstaHelp scaling order volume and NTV while discounting and lower order values continue to produce a substantial quarterly loss.
Retail-company signals are accelerating, up 259880% QoQ.
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