IndiGo offers refunds, slot surrender and crisis plan to settle CCI case
IndiGo has proposed fare caps, refunds, rebooking, compensation and a 24x7 crisis-response system as part of commitments to resolve a CCI probe into mass flight cancellations. The settlement proposal is pending review after public comments close on August 13.
IndiGo has proposed refunds, fare caps, temporary slot surrender and a rapid crisis-management system to settle a CCI probe over mass flight cancellations. The commitments include rebooking, compensation and grievance measures during airline-controlled disruptions.
Why this matters
The proposal follows IndiGo’s ₹238 crore Q1 loss and 33% Ebitdar decline amid higher fuel costs, while the carrier also reviews West Asia operations after Air India Express cancellations.
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